Big Interview Medical Support
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Articles on:General Support
General usage information from technical setup to account help.

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  • The Big Interview Platform
  • General Support
  • Big Interview for Schools and Organizations
  • Quick Guide To Big Interview Medical
  • Developer Documentation
  • Legal Stuff
  • System Requirements
    Big Interview is a cloud-based service that runs primarily on HTML5 in a Web browser. We support the following Browsers and Operating Systems: WEB BROWSERS Latest version of Google Chrome (Although other browsers are supported, we highly recommend using Google Chrome for the best experience possible.) Latest version of Mozilla Firefox Latest version of Microsoft Edge OPERATING SYSTEMS On the OS-side, we support users running a minimum of Windows 7, or Mac OS X v10.12 ("Sierra")Some readers
  • Webcam Troubleshooting
    The ability to record videos is a crucial part of Big Interview's mock interview feature. You will want to make sure that your camera is working and connected to Big Interview long before your assignments are due. Here are some steps to try if your webcam isn't working with the Big Interview Site.  Restart your computer (don't skip this step. 70% of computer issues can be solved by turning your computer on and off.)  Clear your cache and cookies. Make sure you are using an updated aFew readers
  • Camera & Mic Set Up
    Your camera and microphone choices will be a function of what browser you're using, and whether or not it supports HTML5 and/or Adobe Flash. INSTRUCTIONS FOR GOOGLE CHROME & FIREFOX BROWSERS: When you visit our mock interview practice area in Google Chrome and Firefox, you will likely be prompted in your browser to permit Big Interview to access your webcam and microphone. That alert may look something like this: (https://storage.crisp.chat/users/helpdesk/website/56c3fa64f2966c00/60e6Few readers
  • My Account
    Your Account page allows setting information about your profile, time zone, password and avatar. You can manage your Billing, and setup a web cam and microphone. Under "About You" tab you can fill out personal information abouit your job search! Let's look at these each one by one. Profile Enter your First and Last name, Email and Time zone. This is also where you'll go if you ever need to change your password. (https://storage.crisp.chat/users/helpdesk/website/bb5851307b61e80/2fa5491Few readers
  • The Big Interview Mobile App
    From interacting with the curriculum to recording mock interviews, our mobile app helps reach users anywhere, at any time. You can download the Big Interview App in the App Store (for iPhone) or from Google Play (Android). Once you have the app downloaded on your phone, you will need to create an account. You must create your account using the online version. You can then sign into your app with those credentials.  The app is very straightforward and user-friendly but as always, if you have aFew readers
  • Cancelling your Account
    PLEASE NOTE: the info below relates to consumer accounts only (and not school, library or government-related user accounts) Cancelling your Big Interview account is a simple process. Once you cancel your account, you'll be automatically removed from our system and prevented from any future charges. We'll be sorry to see you go, but understand that there's plenty of reasons for leaving- hopefully it's because you've just landed your dream job! First, login to your Big Interview accFew readers

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