Articles on: General Support

System Requirements

Big Interview Medical is a cloud-based platform designed to provide a high-performance training and recording experience. To ensure your video interviews and lessons run smoothly, please ensure your system meets the following updated requirements.

Web Browsers

For the best experience and full recording functionality, you must use a stable, official release of the following browsers.

  • Google Chrome: (Highly Recommended) Latest version.
  • Mozilla Firefox: Latest version.
Important: Safari and Microsoft Edge are not supported. Using unsupported browsers or development versions (Alpha/Beta/Nightly) may result in errors during the recording process.

Operating Systems

We support modern operating systems that receive regular security and performance updates:

  • Windows: Windows 10 or later.
  • macOS: macOS 10.15 (Catalina) or later.
  • Linux: Any current, stable distribution (e.g., Ubuntu or Fedora).

Hardware & Connection Specifications

Recording high-quality video requires adequate processing power and a stable internet connection.

  • Processor (CPU): Dual-core processor or better (e.g., Intel i5 or equivalent).
  • Memory (RAM): 4GB minimum (8GB recommended).
  • Camera & Audio: 720p (HD) or higher webcam and a functional microphone.
  • Internet Speed: * Minimum: 3 Mbps upload speed.
  • Recommended: 10 Mbps download/upload speed for the smoothest experience.

Mobile and Tablet Usage

While you can access the platform via mobile web browsers to view content, in-browser recording is not supported on mobile or tablet devices.

  • The Big Interview Mobile App: You can download our dedicated app to watch lessons and complete specific practice features.
  • Where to find it: Search for "Big Interview" on the Apple App Store (iOS) or the Google Play Store (Android).
  • Limitations: The mobile app does not currently support full platform functionality. Tasks such as completing assignments, editing transcripts, or utilizing VideoAI (if available for your organization) must be completed on a desktop or laptop.

Additional Recommendations

  • Browser Permissions: Ensure you have granted the browser permission to access your camera and microphone when prompted.
  • Extensions: Ad-blockers or script-blockers can sometimes interfere with recording. If you experience issues, try disabling them or whitelisting the Big Interview domain.
  • Pre-Interview Test: We strongly encourage all users to test their recording and playback capabilities before beginning an official session.
  • External Mic Test: If you need to verify your microphone's functionality outside of our platform, you can use Online Mic Test to confirm your device is picking up sound correctly.

Updated on: 25/03/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!