> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.biginterviewmedical.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Rating and Reviewing Videos

There are two ways to access user videos to rate and review. Users can share the videos with you via email, or you can look up the user in the admin area.

**METHOD ONE**

*   When a user shares a video with you, you'll receive an email notification. Click on the link to rate and review the video. You do not need to have a Big Interview account to review the videos.

![](https://storage.crisp.chat/users/helpdesk/website/3172f5843ef5ca00/66b87ecc-4990-48e3-ad7d-1c5dda_6k4xr2.png)

When you click on the link, you'll be taken to the external rating page. Click on "Write a Review."

*   You can rate the user's response based on ten verbal and nonverbal cues and provide them with more detailed feedback in the form below. Enter your name and email, then click Submit.

![](https://storage.crisp.chat/users/helpdesk/website/9eb20fd47f2ce00/b801e413-17eb-4306-b1d3-fbd3ff_1ktfdpr.png)

*   The user will be notified by email after you have submitted your feedback.

**METHOD TWO**

*   From the admin area, click on the **USERS** tab. Search or browse for the user. Click on the **user's name** to open their profile and see a list of videos they have recorded under their "Visible Answers" tab. Please note, the user must mark their videos as "visible" in order for you to rate and review them.

![](https://storage.crisp.chat/users/helpdesk/website/72d161a5a71f4400/a9a4e362-41b8-4c67-8396-de70b9_13s2zev.png)

*   You can now rate and review the videos as described above.

![](https://storage.crisp.chat/users/helpdesk/website/9c8111f472252800/80dffe22-5253-4434-8370-df7fa6_1o7m9lv.png)

![](https://storage.crisp.chat/users/helpdesk/website/5bcecefdf188e400/93857a22-1acf-44cd-8762-eded6f_wmcwfh.png)