> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.biginterviewmedical.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Completing an Assignment

### **Accessing Your Assignment**
Your instructor will provide access via one of the following methods. For the best experience, please use a desktop or laptop with a working webcam and microphone.
* **Email Invitation:**
* **Existing Users:** Clicking the link will take you **directly to the assignment** once you are logged in.
* **New Users:** The link will guide you through the account registration process.
* **SSO Users:** If your institution uses **Single Sign-On (SSO)**, clicking the link will redirect you to your school’s standard login portal before taking you to the assignment.
* **Assignment Code:** If your instructor provided a specific code, log in to your dashboard and navigate to the **Assignments** tab. Enter your code in the **"Assignment code"** field under **"Have an assignment code?"** and click **GO**.
### **Step-by-Step Instructions**
#### **1. Technical Setup**
To ensure a smooth recording experience, please complete the following:
* **Permissions:** When prompted by your browser, click **"Allow"** to grant access to your camera and microphone.
* **Calibration (VideoAI Only):** This step only applies to schools that have VideoAI enabled. If your assignment has VideoAI, you will be prompted to complete a calibration step to help the AI accurately analyze your eye contact and delivery. If your school does not have this feature, you will skip this process entirely.
#### **2. Recording Your Responses**
1. **Enter the Assignment:** Once you are taken to the assignment page, click **Start** on the designated assignment.
2. Review any specific instructions or time limits provided by your instructor.
3. **Listen to the Question:** Click the **Play** button to hear the question.
4. **Record:** Once you have heard the question, you can begin your response after you click **Start Recording**.
5. **Review & Retake:** After each response, you can playback your video. Depending on your instructor’s settings, you may have the option to **"Try Again"** or **"Save and Continue"** to move to the next question.
#### **3. Final Submission**
After answering the final question, you **must** click the **Submit Assignment** button. Your instructor will not be able to view or grade your work until this final step is completed and you receive a submission confirmation.
### **Feedback and AI Analysis**
* **VideoAI Availability:** AI-driven feedback (VideoAI) is an optional feature. Admins for organizations that have purchased this feature can choose to enable or disable it for specific assignments.
* **Viewing Results:** If your organization does not have VideoAI, or if your Admin has chosen not to enable it for a particular assignment, you will not be asked to calibrate and will not see automated insights after submission.
* **Instructor Feedback:** Regardless of VideoAI settings, your instructor always has the ability to review your submission and provide personalized coaching and grades.
### **Troubleshooting Tips**
| **Issue** | **Resolution** |
| ---- | ---- |
| **SSO Login Redirect** | If you are not redirected, ensure you are signed out of any personal accounts and try the link again. |
| **Invalid Assignment Code** | Ensure you are in the **Assignments** tab when entering the code. Verify that the code is 6 characters long and check for typos or extra spaces. |
| **Microphone Not Picking Up** | Check your system settings to ensure the correct input device is selected and not muted. |
> **Support Note:** If you encounter a technical error during your session, please take a screenshot of the error message and contact support at support@biginterview.com with the assignment name and the time the issue occurred.